FAQs

We provide 24/7 emergency service with typical arrival times of 30-90 minutes for San Francisco and surrounding areas, prioritizing all emergency calls regardless of location.

Common causes include pipe corrosion, mineral buildup, hidden leaks, or municipal supply issues. Our diagnostic process pinpoints the exact cause for an effective solution.

We recommend every 1-2 years for most homes. Properties with large families, older plumbing systems, or tree root issues may need more frequent service.

Yes, for most Bay Area homes. They offer 20+ year lifespans, 20-30% energy savings, endless hot water, and space-saving designs, typically paying for themselves over time.

Consider repiping if you have frequent leaks, discolored water, dropping pressure, or visible corrosion. Homes built before 1970 often benefit more from complete repiping.

Annual maintenance should include tank flushing, pressure relief valve checks, anode rod inspection, and temperature setting adjustments for optimal performance.

Use drain screens, avoid disposing of fats down drains, use garbage disposals properly, and flush drains periodically with hot water.

Sump pumps remove groundwater from basements or crawlspaces. Sewage ejector pumps move waste from below-grade fixtures to the main sewer line.

We use high-definition video camera inspection to examine sewer lines without excavation, precisely identifying problems for targeted repairs.

Yes. They typically pay for themselves within 1-2 years through reduced water bills, while conserving resources and reducing strain on infrastructure.